Shipping Policy

1. Introduction

VelvoFit is committed to delivering your orders safely, on time, and in perfect condition.

2. Order Processing Time

Orders are typically processed within 1-2 business days after confirmation of payment.

3. Shipping Methods

We use reliable courier services to ensure your package reaches you securely.

4. Delivery Timeframe

Domestic delivery usually takes 3-7 business days, depending on your location.

5. Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before payment.

6. Free Shipping

Free shipping may be available on orders above a certain amount. Check promotions during checkout.

7. Order Tracking

Once your order ships, you will receive a tracking number to monitor the delivery status.

8. Shipping Notifications

VelvoFit sends notifications via WhatsApp or email when your order is dispatched.

9. Delivery Address

Ensure your delivery address is correct. VelvoFit is not responsible for delays due to incorrect addresses.

10. Address Changes

Contact us immediately if you need to change your delivery address before the order is shipped.

11. International Shipping

Currently, VelvoFit ships only within Pakistan. International shipping may be available in the future.

12. Delayed Deliveries

While we strive for timely delivery, delays may occur due to courier issues, weather, or public holidays.

13. Lost or Damaged Packages

If your package is lost or damaged in transit, contact VelvoFit immediately for resolution.

14. Signature Requirement

Some deliveries may require a signature upon receipt to ensure secure delivery.

15. Shipping Restrictions

VelvoFit does not deliver to P.O. Boxes or restricted addresses unless specified.

16. Multiple Shipments

Orders containing multiple items may be shipped in separate packages.

17. Customer Responsibility

Customers are responsible for receiving the package and providing accurate delivery information.

18. Shipping Policy Updates

VelvoFit reserves the right to update shipping policies without prior notice.

19. Contact for Shipping Queries

For questions about your order’s shipping status, contact us via WhatsApp (+92 300 907 2427) or email (saharonline@siardigital.com).

20. Commitment to Service

VelvoFit ensures every order is shipped with care and attention to deliver your fashion safely and on time.