Privacy Policy
1. Introduction
VelvoFit values your privacy and is committed to protecting your personal information while you use our website.
2. Information We Collect
We collect information such as your name, email, phone number, delivery address, and payment details for order processing.
3. Use of Information
Your information is used to process orders, communicate updates, improve our services, and provide personalized experiences.
4. Sharing of Information
VelvoFit does not sell or share your personal information with third parties except for delivery, payment processing, or legal requirements.
5. Cookies & Tracking
We use cookies to improve your shopping experience, remember preferences, and analyze website traffic.
6. Account Information
When you create an account, your data is stored securely and used to manage your orders and account details.
7. Email Communications
We may send promotional emails, order updates, or newsletters. You can unsubscribe at any time.
8. WhatsApp & Chat
Information shared via WhatsApp or chat is used only to respond to your inquiries and improve customer service.
9. Payment Security
All payment information is encrypted and handled securely through trusted payment gateways.
10. Third-Party Services
We may use trusted third-party services (e.g., courier, payment gateways) to facilitate your orders, keeping privacy in mind.
11. Data Retention
VelvoFit retains your personal information only as long as necessary to fulfill our services and legal obligations.
12. Access & Control
You can request access to, update, or delete your personal information by contacting our support team.
13. Children’s Privacy
Our website is not intended for children under 13. We do not knowingly collect information from minors.
14. Security Measures
We implement technical and organizational measures to protect your personal information against unauthorized access.
15. Breach Notification
In case of a data breach, VelvoFit will notify affected users in accordance with applicable laws.
16. Legal Compliance
We may disclose personal information to comply with legal obligations or respond to lawful requests.
17. Policy Updates
VelvoFit may update this Privacy Policy from time to time. Changes will be reflected on the website.
18. Your Consent
By using VelvoFit, you consent to the collection and use of your information as described in this policy.
19. Contact Us
For privacy-related questions or requests, contact us via WhatsApp (+92 300 907 2427) or email (saharonline@siardigital.com).
20. Commitment to Privacy
VelvoFit is committed to ensuring that your personal information is secure, confidential, and handled responsibly.
